Privacy Policy

1. Information You Provide

You provide information to Commercial Property Compliance when you choose to use the service. This includes information you enter directly, such as:

• Account details, including name, email address, and organization name
• Property details you add, including location and building characteristics
• Compliance information you enter, such as dates, statuses, and notes
• Documents and files you upload as evidence or records

You decide what information to provide and when to provide it.

2. How Information Is Used

Information provided to Commercial Property Compliance is used to operate the service and deliver its core functionality. This includes:

• Determining which compliance obligations apply to your buildings
• Displaying timelines, status tracking, and obligation details
• Organizing documents and records within your account
• Maintaining a clear, traceable compliance record for your properties

Information is used only within the context of your account and remains private to you and your authorized users.

3. Access and Visibility

Access to information in your account is limited to:

• You
• Authorized users you add to your account

Administrative access is restricted and used solely to operate and maintain the service.

4. Data Storage and Security

Information is stored using industry-standard infrastructure and security practices designed to protect confidentiality and integrity. Reasonable technical and organizational measures are applied appropriate to the nature of the service.

5. Export and Data Portability

You may export a complete compliance archive from your account at any time.

The export is designed to support your own retention and record-keeping needs and may include:

• Property records you entered
• Compliance obligations and status history
• Notes and timestamps
• Documents and files you uploaded

Exported data allows you to maintain copies of your records in your own storage for long-term retention and continuity.

6. Retention

Information remains available in your account while your subscription is active. You control when to export your records and how long you retain exported copies in your own systems.

Retention practices support the nature of compliance record-keeping, where maintaining historical documentation is often important.

7. Service Providers

Commercial Property Compliance may use trusted service providers to support hosting, storage, and operational functions. These providers process information only as needed to support the service and are subject to confidentiality and security obligations.

8. AI and Document Analysis

Commercial Property Compliance uses AI to assist with document classification, evidence completeness checking, and plain-language explanations. When you upload documents:

• Documents are analyzed to suggest classification and check for completeness
• AI assists with routine tasks—it does not decide compliance status
• Your documents are used only for analysis within your account
• Your documents are not used to train AI models

Compliance requirements are determined by verified regulatory logic, not AI. AI assists with the organization and presentation of information.

9. Legal and Regulatory Context

Commercial Property Compliance provides compliance clarity and record organization. Authorities, inspectors, and regulators establish their own requirements and processes. You manage filings, submissions, and communications with authorities using your preferred channels.

10. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in the service or applicable requirements. Updates will be posted within the service or on the website.

11. Contact

Questions about this Privacy Policy or information handling may be directed to [email protected].